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At Journey Experts Limited T/A Travelinbusiness we understand and respect the importance of your privacy and we are dedicated to safeguarding and preserving your privacy and personal information when visiting our site or communicating electronically with us. In providing our service to you, we must collect personal information from you and this Policy outlines how we treat your personal data after it has been collected by any of our channels, which includes our website.
What information will we collect?
In operating our website we may collect and process all or some of the following data about you:
Names and contact/address details including telephone number and email address;
Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
Information provided to us when you communicate with us for any reason.
From time to time some of the information which we collect may be considered a sensitive personal data under the Data Protection Act 1998. We collect it to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data from you on the condition that we have your positive consent. We will seek this consent when necessary.
How will we collect this information?
We will only collect personal information from you by specifically asking for it, for example:
When you purchase a service from us;
When you subscribe to any newsletter which we may offer from time to time;
When you register an account with us;
When you speak to our customer services team;
What will we do with it?
Storing your personal data
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the Internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
What can I do?
If you do not agree to our use of the information as set out above, you should inform us as soon as possible by writing to us at Journey Experts Limited T/A Travelinbusiness of Kemp House, 152-160 City Road London or by email at firstname.lastname@example.org
In accordance with the Data Protection Act 1998, you may ask us in writing for a copy of the information we hold about you (for which we may charge an administration fee) and to correct any inaccuracies in your information. We aim to respond to you within 24 days from the date of request.
You can also choose not to provide us with some of the information we request, however as a result we may not be able to complete your arrangements.
Information collected by Third Parties In addition to information collected by ourselves we may also receive data that has been collected by third parties, which would be added to the previous information held by ourselves and handled / stored in accordance with this Policy.
Protecting your information We take website security very seriously and we are committed to safeguarding your personal information. We take a number of administrative and technical steps to ensure the security of the information you provide to us.
Monitoring To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record: (1) your telephone calls; and (2) customer transactions and activities on our website. All recordings are and shall remain our sole property.
Contacting Us If you have any questions about privacy please contact us at by email, email@example.com or by phone on 0203 322 7866.
Updates and Changes As our privacy statement may change due to developments in the law we encourage you to re-read this from time to time so you are aware of any changes in how we gather and use your personal information. Any changes to this Policy will be either posted on our website, brochure and/or made available on request.